Found at: http://www.surebox.com/article/articleprint/170/-1/71/

SureBox 62(CRM)

Virtual world	Real World	Explanation
D@Hardware	Appliance	That holds all the components of SureBox in one unit.
D@Firewall	Door,lock,window	Hackers steal your private company information and cause great damages to your operating system by accessing to your IT systems through these ports.
D@Router	Director, traffic controller	Routers look over the packages traveling on the Internet and track where the data is going. They route the package in the most appropriate way depending on the destination of the data.
D@Messenger	Messenger	SureBox messenger module enables the user to chat both with other computers and with cheap mobile phones all around the market using an ordinary computer and through a site specially designed for the company..
D@CRM	Paper, paper	With SureBox CRM module, SMEs are able to keep track of all the customer relations activities.

With SureBox CRM module, SMEs are able to keep track of all the customer relation activities. The SME using this module stores all the information relevant to its customers and their employees, therefore any information about the customer such as the projects accomplished, who took part in the project, the mails exchanged, proposals given, the stages reached and etc. are always accessible. Therefore, for example the manager or any new employee taking over some other’s task will easily and quickly access this information, enabling the work to run smoothly without any interruprions. SureBox CRM module consist of:
1) Clients
2) Client employees
3) Projects
4) Tasks
5) Linked content
6) Team
7) Notes
8) Reports
9) Planner
10) Frequently used programs
11) Options
12) Home page

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