Found at: http://www.surebox.com/article/articleprint/188/-1/86/

Services


Top level SME's

Hardware maintenance service
All products have 2 years guarantee. . Any kind of support included in service and maintenance agreement is provided. Maintenance service is available for 6 days a week, within regular work hour of 9 hours a day regularly .We also have electronic service control, online support and on place support to assure maximum usability and performance of products.

Main warranty and maintenance service
>> Remote electronic control to ensure the system is running without problems. Therefore continuous maintenance is provided.
>>Remote technical support; first analyses your system by remote guided system and gives you the best available solution at the first shot.
>>Professional stuff on the field assures your product is highly maintained and running safe.

Software services
>>To establish IT info structure based on experience and methodology.
>>To assure high performance and scalability of basic operations.
>>To make sure that the new system is up and running.
>>To avoid disconnection during operations.
>>To offer flexible and original solutions suitable for workplace
>>To prepare customer medium and system applications,
>>To establish system,
>>To maintain after establishment,
>>To tutor about general information and about system

Education Services

>>System operation and control can be done in-house after a training.
>>Training for system management and control will be given by our experts in our classes. We provide phone support for 6 days and 9 hours after the education.

Customer Relationship Management
In fact the work done in the office and the data that is stored is similar
>>Customer business cards,
>>Current customer cards,
>>Files,
>>Incoming and outgoing cards
>>Offers,
>>Reports and all kinds of documents
>>Achieves,
>>document loss Those above are the things that a firm has to manage.

SureBox Crm;

>>Recording detailed customer info
>>Recording customer employee info;
>>Recording business transactions
>>Determining project priorities
>>Recording employees by projects
>>Recording corporate/customer teamwork information
>>Assigning work to the team members and monitor them
>>Informing members about the assigned job by email.
>>Capture work density visually;
>>Reach any document anytime you want.;
>>Privacy made possible by authentication levels.
*Surebox support will be provided to you based on a best match strategy to be determined by mutual agreement.

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